Documentation

Everything needed to integrate the Diverge chatbot, wire analytics, and work against the public API.

Guides

Chatbot Integration

Load the floating widget, open it from a button or URL, and attach session metadata.

UI Embeddings

Browse search bar, inline, and fullscreen layouts, then copy the snippet you need.

Intercom Livechat

Connect Diverge livechat to Intercom and choose which customer details to show on contacts and conversations.

Chatbot API Flow

Understand how auth, config, streaming responses, structured parts, and marker actions fit together.

Universal API Integration

Connect your HTTP APIs so Diverge can look up orders, delivery status, and other live data during conversations, including static tokens, OAuth2, OAuth 1.0a, and per-user browser tokens.

Chatbot Analytics

Listen to chatbot events and forward them into Google Tag Manager or another analytics setup.

Conversation Export

Pull conversations, ratings, and helpdesk escalations into your own data platform.

Reference

API Reference

Explore the OpenAPI schema, operations, request payloads, and response shapes for the chatbot API.